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Small Business Consulting "I highly recommend The Estes Group to any business or individual who wants to improve their relationships and results."
Edward Terrell Both Fortune 500 companies and small businesses agree these are three of their major concerns:
Successful people know that to improve profitability and achieve total customer satisfaction, a company must excel at internal customer service first. Your employees are the lifeblood of your company and we're here to help you get and keep the best people. We offer your company a human
resource strategic plan. Follow these 7 steps to achieve
organizational
success, whether you're a large corporation or small business startup
company. Building
High Performance Teams
Step 1 Our executive coaching services and
leadership development consulting begin from the top down. First, we conduct
an executive coaching session with your leadership team. They meet first as a
group and later in triads, as each executive meets with the CEO and
facilitator to compare their behavioral style and personal values assessments. Through this
leadership coaching program they will develop stronger and more effective
team communication skills.
After going through our executive leadership and development program, one
executive told us, "It has allowed us to come together as a team, respecting
the unique talents of each founder and utilizing those talents to our
greatest advantage." Step
2 The goal here is to help you improve employee morale and increase retention by first benchmarking your jobs, not the people in those jobs. Our unique, patented human resource benchmarking process and benchmark software give you a clear picture of the Key Accountabilities, Personal Skills, Behaviors, and Motivators of a specific position. Let the JOB talk, and listen carefully. Before you continue reading, look at this 4-minute video to see how job benchmarking works and why it's the important first step in the successful management of a diverse workforce: Read Annette's Internet
article on
job benchmarking
The next step is to use our small group management software to give your current employees a DISC assessment and a personal values (motivators) assessment and compare the results to the Workplace Behaviors™ and Jobs Energizing People Profile™ you completed during the job benchmarking process. Your managers responsible for motivating their employees will use these assessments for:
In addition, it's important that you make job benchmarking a strategic part of your hiring policy. Match all job applicants to the job benchmarking assessments and your hiring practices will improve exponentially. As Jim Collins says in his book, Good to Great, "People are not your most important asset. The right people are." Make this knowledge and experience part of your company culture and you will reduce your average cost of employee turnover and increase employee satisfaction. "Because of your services, we have made better decisions, managed our new employees better, and saved our company a lot of money by matching the right people with the right opportunities." Jere Davis
Step 4
By diversity we mean understanding your people's unique behavioral styles
and personal values. One of the most important team building exercises for your employees
is to use their DISC assessment and their personal values assessment
− Workplace Motivators.™ − to put together your Team Manual.
Step 5 We follow up training with a series of group coaching sessions to keep everyone on track and measure their results. Group coaching is done on either your speaker phone or a free conference call. In addition, individual members of your team who want to achieve more personal change and growth and begin improving personal productivity can have private one on one coaching on a daily, weekly, or monthly basis.
Step 6 Our goal is to train your staff
to conduct these workshops once they've been through the training. In
your executive coaching session, we'll begin facilitation skills training for
your human resource manager on understanding each person's personal values
and DISC assessment. In the next session, we
train your managers with your human resources specialist assisting. Your trainer then
does the workshop for the next group with our assistance. From here
on, you're ready to conduct the training in house. We have all the
support materials you need to do that.
Step 7 Our training will take your executives and managers to a higher level. Traits of a good manager must include an understanding of people's behavioral styles and values. With minimal coaching your leaders will get better at :
They will gain a deeper understanding of
how to relate to each person as an individual. Our
employee assessments have specific instructions on motivating and managing employees. You can see
sample reports here. Please feel free to call on The Estes Group Our programs, processes, and assessments will meet your needs in the areas of:
Employee Recruiting
HOW MAY WE HELP YOU? We welcome the opportunity to partner with you in corporate team building, employee recruiting, business leadership coaching, and meeting the objectives of your performance appraisal system. Call us at 864-244-1156 or fill out this form and we'll call you within 2 business days.
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