Greenville SC Chamber of Commerce
Member since 1992
Employee Performance Management
Employee Performance Management is the key
"I highly recommend The Estes Group to any business or individual who wants to improve their relationships and results."
Fortune 500 companies and small businesses agree these are three of their major concerns:
To improve profitability and achieve total customer satisfaction, your company must excel at internal customer service first. Your employees are the lifeblood of your business and we're here to help you get and keep the right people.
Follow these 7 steps to achieve
superior employee performance management, whether you're a large corporation or small
High Performance Teams
Our executive coaching services and
leadership development consulting begin from the top down. First, we conduct
an executive coaching session with your leadership team. They meet first as a
group and later in triads, as each executive meets with the CEO and
facilitator to compare their behavioral style and personal values assessments. Through this
leadership coaching program they will develop stronger and more effective
team communication skills.
After going through our executive leadership and development program, one
executive told us, "It has allowed us to come together as a team, respecting
the unique talents of each founder and utilizing those talents to our
The goal here is to help you improve employee morale and increase retention by first benchmarking your jobs, not the people in those jobs. Our unique, patented human resource benchmarking process and benchmark software give you a clear picture of the Key Accountabilities, Personal Skills, Behaviors, and Motivators of a specific position. Let the JOB talk, and listen carefully.
Before you continue reading, look at this 4-minute video to see how job benchmarking works and why it's the important first step in the successful management of a diverse workforce:
The next step is to give your current employees a DISC assessment and attitudes/values (motivators) assessment and compare the results to the Workplace Behaviors™ and Jobs Energizing People Profile™ you completed during the job benchmarking process.
Your managers will use these assessments for:
In addition, it's important that you make job benchmarking a strategic part of your hiring policy. Match all job applicants to the job benchmarking assessments and your hiring practices will improve exponentially. As Jim Collins says in his book, Good to Great, "People are not your most important asset. The right people are."
Make this knowledge and experience part of your company culture and you will reduce your average cost of employee turnover and increase employee satisfaction.
By diversity we mean understanding your people's unique behavioral styles
and personal values. One of the most important team building exercises for your employees
is to use their DISC assessment and their personal values assessment
− Workplace Motivators.™ − to put together your Team Manual.
We follow up training with a series of group coaching sessions to keep everyone on track and measure their results. Group coaching is done on either your speaker phone or a free conference call.
In addition, individual members of your team who want to achieve more personal change and growth and begin improving personal productivity can have private one on one coaching on a daily, weekly, or monthly basis.
Our goal is to train your staff
to conduct these workshops once they've been through the training. In
your executive coaching session, we'll begin facilitation skills training for
your human resource manager on understanding each person's personal values
and DISC assessment. In the next session, we
train your managers with your human resources specialist assisting. Your trainer then
does the workshop for the next group with our assistance. From here
on, you're ready to conduct the training in house. We have all the
support materials you need to do that.
We offer a unique mentor/protégé Leadership Development Program based on five skills proven leaders have mastered. Your employees will be guided by their mentors to master these skills:
Your managers and staff will gain a deeper understanding of
how to relate to each other as individuals. Our
employee assessments have specific instructions on motivating and managing employees. You can see
sample reports here.
Please feel free to call on The Estes Group
Our programs, processes, and assessments will meet your needs in the areas of:
We welcome the opportunity to partner with you in corporate team building, employee recruiting, business leadership coaching, and meeting the objectives of your performance appraisal system.